Article
Klantontevredenheid; wie durft?
Which customer knows your business best?
| titel: | Klantontevredenheid; wie durft? [download] |
| author: | Christian ter Maat |
| publication date: | 21-03-08 |
| published: | Gek op Klanten [site] |
| language: | Dutch |
| format: | |
| length: | 3 pages |
| tags: | marketing, customer measurement & satisfaction, learning |
th!nkbite
"The single most important thing to remember about any enterprise is that
there are no results inside its walls.
The result of a business is a satisfied
customer."
[Peter Drucker]